1. Who controls the information
Powerbase Fitness Equipment Co., Ltd., trading on this website as PBF Fitness, is responsible for the personal information described in this policy.
Contact: Kloe@powerbaefit.com. Address: Zhengyang Road, Ningjin County, Dezhou, Shandong, China.
2. Information we collect
The inquiry form requires a name, business email address and telephone or WhatsApp number. Company name, country or region, product requirement and message are optional.
The form also records the page or product that generated the inquiry, submission time and anti-spam fields. The hosting service records standard request and security logs required to operate and protect the website.
3. Why we use the information
We use inquiry information to respond, identify suitable rack or bench models, discuss customization, prepare quotations, arrange product drawings and support an order relationship.
We also use limited technical records to prevent spam, investigate failed submissions and protect the website.
4. Legal basis
Inquiry information is processed to take steps requested by the buyer before a contract and to support legitimate business communication. Consent is used when local law requires it for a specific communication.
5. Who receives the information
Authorized PBF Fitness sales and operations staff receive inquiry details. Website hosting and configured form or email delivery providers process the information only to operate the website and deliver the inquiry.
The contact page displays an OpenStreetMap map. Loading or opening that map connects the browser to OpenStreetMap services, which operate under the OpenStreetMap Foundation privacy policy.
6. International processing
Powerbase Fitness Equipment Co., Ltd. is located in China and serves international buyers. Inquiry information is therefore received and handled in China. Hosting, email and form-delivery infrastructure can process data in the countries where those services operate.
7. Retention
Inquiry records are retained for 24 months after the last business communication. Records connected to an active quotation, order, payment, warranty matter or legal obligation are retained for the period required to complete that purpose.
8. Your choices and rights
You can request access, correction or deletion of your inquiry information by emailing Kloe@powerbaefit.com. You can also object to or request restriction of processing where the applicable law provides that right.
9. Security and updates
Access to inquiry information is limited to operational use. Transmission, hosting and email services are selected and configured to reduce unauthorized access, loss and misuse.
The current version and effective date are displayed on this page. A revised policy replaces the previous version when website practices change.